NordREG publishes a new report regarding the electricity customers’ situation in the Nordic countries

Today, NordREG, a cooperation between Nordic energy regulators, publish a report that describes the customers’ situation in the five Nordic retail markets for electricity. The report shows what offers, prices and problems customers face in each of the markets. National data is presented together with statistics on complaints from customers and the results from the European Commission´s survey Consumer Markets Scoreboard.

Electricity customers in all Nordic countries, except Iceland, have a wide range of contracts and suppliers to choose from and are relatively active. They all have access to independent price comparison tools and have a clear economic incentive to switch supplier or renegotiate contracts with the current supplier.

Few customers complain about the switching process itself. Instead, problems customers experience are typically when they have misunderstood the terms of the contract or there has been an unfair selling process. Many customers contact the national regulators to question if a contractual change is legal or if the supplier has provided them with all the required information before entering into a new contract.

So far, only Denmark has implemented mandatory combined billing, were the supplier bills the customer for both the electricity and network fee in one bill. However, all countries have regulations concerning billing and information required on invoices. Still, when customers were asked how well they understood their bill, the results varied between the Nordic countries.

Retail prices in Finland, Denmark, Norway and Sweden are characterised by a close connection to the underlying common Nordic electricity wholesale market. Different kinds of spot price contracts settled against wholesale markets are the most common and, on average, the cheapest contract types. In the last five years, Customers in Norway and Sweden have experienced more price changes than customers in Finland. At the same time, prices seems to be higher in Finland than, for example, Norway.

 

For more information, please contact:

Mattias Johansson, Energimarknadsinspektionen, +46 16-16 27 42
Cathrine Hagen, Norges vassdrags- og energidirektorat, +47 22 95 95 95
Jori Säntti, Energiavirasto, +358 29 50 50 079
Lukas Lindgreen, Energitillsynet, +45 41 71 43 12
Rakel Jensdóttir, Orkustofnun, +354 569 6000

Facts about NordREG: Since 2005 NordREG has worked towards a harmonised retail market for electricity. Many important steps have been taken. However, the common objective is not yet achieved. The Nordic countries still have five separate Retail markets with many similarities and some differences. In recent years, NordREG has focused on establishing joint recommendations in order to achieve a harmonised Nordic retail market for electricity.

20 April 2017

Nordic Energy Regulators establishes Energy Regulators Regional Forum (ERRF)

The NordREG Board agreed to establish Energy Regulators Regional Forum on 8 March 2017, in order to facilitate common and consistent national decisions in the Nordic region.

According to Third Package Network Codes and Binding Guidelines, TSOs and NEMOs in the Nordic region shall develop terms and conditions or methodologies regarding a number of specific issues.

These proposals are subject to approval by each national regulatory authority in the Nordic region.

In order to reach consistent national approvals throughout the region, Nordic energy regulators are obliged to consult, closely cooperate and coordinate with each other to reach an agreement on the content of the subsequent national approvals. To this end, Nordic energy regulators have agreed to organize such coordination within the framework of NordREG.

The ERRF is intended to facilitate common and consistent national decisions to be made subsequently by each Nordic energy regulator according to Network Codes and Binding Guidelines. It gives practical effect to EU provisions requiring cooperation among regulators for the abovementioned purposes, by serving as a tool to reach unified solutions among the Nordic energy regulators.

7 April 2017

Workshop on incentives to reduce network losses in the Nordic countries

One challenge all the Nordic countries face is how to provide incentives to reduce electric power losses in the network through regulation. NordREG therefore invites all interested parties to join a workshop on incentives to reduce network losses in the Nordic countries.

The workshop’s main goal is to share experiences on how to provide incentives for reducing losses, both in regards to current and future regulation. The workshop will also include practical examples of how losses are reduced by the network companies.

Target group: All interested parties.

When: The 27thof April 2017, 9:30 – 16:00.

Where: Stockholm, Odenplan 7A. The address is Norrtullsgatan 6 in Stockholm.

Admission: Free.

Registration: Please do your registration on the website of Swedish Energy Market Inspectorate (Ei)  stating full name, organization and dietary requirements if relevant. Please register by April 17. Participation is limited to 60 people and places are assigned on a first come first served basis.

Program: Program of the day

22 March 2017

Update on the process of assessment of the Nordic forward market

Methodology

The Nordic energy regulators in NordREG have had a close cooperation on the development of a coordinated methodology for an assessment of the functioning of the Nordic electricity forward market. The assessment will be carried out following requirements in Commission Regulation (EU) 2016/1719 of 26 September 2016 establishing a guideline on forward capacity allocation (FCA GL).

NordREG finds it crucial that the assessment covers the most important indicators that are relevant for market participants in the Nordic electricity market. NordREG also finds it important to use indicators that are well-founded in economic theory and applicable in light of the specific characteristics of electricity markets. Hence, NordREG has engaged consultants and organized workshops about the implementation of the FCA GL in order to gain more insights related to methodology for evaluating the Nordic financial electricity market. In November 2016 EC Group delivered the report “Methods for evaluation of the Nordic forward market for electricity” which gave valuable input to the regulators on how to carry out the assessment following the FCA GL.

Consultation

Finland, Sweden and Denmark will perform a consultation in accordance with the FCA GL (Norway is formally not yet obliged to follow the FCA GL since the third package has not been implemented in Norway). This will take place during February/March 2017.
Further information on these processes can be found on the national regulators’ homepages.

Finland
Finland has an ongoing consultation in accordance with FCA GL about the market participants’ needs for cross-zonal hedging opportunities, which can be found in:

FCA -suuntaviivojen mukainen markkinaosapuolten kuuleminen

Finland has also conducted a study to review the market data using an external consultant. The results of this study can be found here: Calculations for the evaluation of the functioning of the wholesale electricity markets on the Finnish bidding zone borders as required in the FCA GL

Sweden’s consultation will shortly be published at:
www.ei.se

Denmark’s consultation will shortly be published at:
www.energitilsynet.dk

23 February 2017

Documentation from seminar on DSO tariffs in the Nordic countries

NordREG organized a seminar on DSO tariffs in the Nordic countries from the perspective of regulators, DSOs and customers on November 3rd 2016. The seminar was held in Copenhagen, with more than 50 participants representing among others distribution system operators, industrial associations and national regulatory authorities. This was a follow-up seminar from a seminar arranged in 2015 about load tariffs in the Nordic countries from the perspective of network users.

Presentations from each of the national regulatory authorities on country specific issues related to DSO tariffs showed that the Nordic countries in varying degree consider tariff changes. One of the main topics regarding changes is related to a transition from energy based tariffs (kWh) to more capacity based tariffs (kW). Capacity based tariffs are already implemented in Denmark and Norway, but in Norway only for customers with a high demand for electricity. For the time being, both Sweden and Norway are discussing ways to implement either capacity based or time differentiated tariffs for all customers.

In addition, there were a presentation of CEER’s work on distribution tariffs providing a European perspective, as well as a presentation of how demand response influenced different customer segments in Sweden. Results from a Norwegian study indicated that prosumers, customers with their own electricity generation, in varying degree were affected by different tariff models. NordREG’s work with the supplier centric model across the Nordic countries illustrated the current state and the ongoing development of a Nordic retail market.

Finally, there were short comments from stakeholders like industrial associations and a Swedish customer organization. The active participants at the seminar raised several interesting questions, and the seminar provided a good opportunity to discuss DSO tariffs from a Nordic perspective.

Documentation

2 February 2017

Consultant studies on demand side flexibility

In cooperation with NordREG, Nordic Energy Research is commissioning two separate studies related to the topic of demand side flexibility. NordREG will act as steering group for the two studies.

The first study will focus on flexibility from the DSO perspective, while the second study will concentrate on summarizing existing knowledge and recommending possible regulatory improvements. The studies shall be performed in English.

The tender documents are available at the Norwegian Doffin portal. The deadline for submitting offers is 23 January 2017, 12:00.

Links to the tenders:

20 December 2016

Status report on regulatory aspects of demand side flexibility

As a response to the increased attention in the topic of demand side flexibility, NordREG has written a status report on regulatory aspects of demand side flexibility. The report aims to give a brief overview on some of the potential regulatory changes both at EU- and national level, accompanied with and overview of some relevant pilot project which may affect the potential development of demand response in the Nordics.

Contact persons in NordREG:

Stian Henriksen, NVE, e-mail: sthe@nve.no
Lena Jaakonantti, Ei, e-mail: lena.jaakonantti@ei.se
Linda Aaberg, DERA, e-mail: laa@energitilsynet.dk
Ville Väre, EV, e-mail: ville.vare@energiavirasto.fi

20 December 2016

Material published from NordREG’s workshop ”Methodologies for evaluation of the Nordic forward market for electricity”

Material published from NordREG’s workshop ”Methodologies for evaluation of the Nordic forward market for electricity” 7 december 2016, Arlanda, Sweden.

Here you find the presentation by consultants EC Group and Björn Hagman as well as comments to the study presented by stakeholders.

Here is also the status update on the FCA GL presented by NordREG.

9 December 2016

Workshop about Study on methodologies for evaluation of the Nordic forward market for electricity

Save the date: Workshop about Study on methodologies for evaluation of the Nordic forward market for electricity at Arlanda 7th of December 2016.

NordREG invites stakeholders to a workshop at Arlanda (Stockholm, Sweden) the 7th of December 2016, to discuss a study on methodologies for evaluating the Nordic financial electricity market with regards to the Commission Regulation (EU) 2016/1719 of 26 September 2016 establishing a guideline on forward capacity allocation (“FCA GL”).

DATE: 7th of December 2016

TIME: 10:00-15:00. Registration from 9:30.

VENUE: Radisson Blu SKYCITY, Arlanda Airport, Stockholm

AGENDA: draft-agenda-nordreg-ws-fca-7-dec-2016 (The Agenda will also be send by e-mail before the workshop.)

DOCUMENTS: The consultant report to be discussed in the workshop is found here: Methods for evaluation of the nordic forward market for electricity

REGISTRATION: Please do your registration on www.ei.se.
Please register by November 28.

Background

FCA GL was published in the Official Journal of the European Union on 27 September. The text foresees its coming into force 20 days after publication (17 October 2016).
The aim of the FCA GL is to establish common rules for Forward Capacity Allocation and providing market participants with sufficient hedging opportunities related to the area price risk. The FCA GL makes clear that the reference tools to allow for cross-border hedging are Long-Term Transmission Rights (LTTRs) auctioned by the TSOs. However, an exemption is possible, if cross-border financial hedging tools on both side of an interconnector exist and have shown their efficiency. In such a case, issuing of LTTRs is not mandatory, as long as the competent regulatory authorities of the bidding zone border have adopted coordinated decisions not to issue LTTRs. The code also provides for alternative products to be offered instead of LTTRs.

According to the FCA GL, the regulators` decision on whether to introduce LTTRs or not, shall be based on an assessment “which shall identify whether the electricity forward market provides sufficient hedging opportunities in the concerned bidding zones”. The assessment shall include at least “a) a consultation with market participants about their needs for cross-zonal risk hedging opportunities on the concerned bidding zone borders” and “b) an evaluation”.

The aim of the evaluation is to “investigate the functioning of wholesale electricity markets […].”

The FCA GL lists minimum criteria/indicators to include in the evaluation. The FCA GL does not exclude the possibility to add other indicators/criteria for the evaluation of the functioning of the market. NordREG finds it crucial that the evaluation covers the most important indicators that are relevant for participants in the Nordic electricity market. NordREG also finds it important to use indicators that are well- founded in economic theory and applicable in light of the specific characteristics of electricity markets. Hence, NordREG has commenced a consultant study that will be related to methodology for evaluating the Nordic financial electricity market.

The study should present a justified suggestion on the specific method/s to be used by the NRAs in the evaluation of the financial electricity markets as required in the FCA GL. NordREG will publish the study by the end of November and a workshop will be held at Arlanda (Stockholm, Sweden) the 7th of December 2016. The workshop will enable the stakeholders to provide their own views and also to have open discussion about the results of the study with the consultants EC Group with partners.

Contact persons in NordREG

Cathrine Holtedahl, NVE, e-mail mailto:cho@nve.no
Kimmie Byriel Laage-Petersen, DERA, e-mail KBLP@energitilsynet.dk
Kaj Forsberg, EI, e-mail: kaj.forsberg@ei.se
Jarno Lamponen, EV, e-mail: jarno.lamponen@energiavirasto.fi

18 October 2016